Value. Dignity. Respect.
Taken by all HCI employees, this Pledge is a commitment to the philosophy of treatment for patients and consumers that we communicate with each day.
The pledge reads,
"I believe that every person has worth as an individual. I believe every person should be treated with dignity and respect. I will make it my personal responsibility to help consumers find ways to pay their debts. I will be professional and ethical. I commit to honoring this pledge."
The pledge is a useful reminder that while we choose to perform the difficult task of debt recovery, we can do it ethically and professionally. We would like to encourage all of our clients to accept and use the pledge in your office.
PPMS is a management system for recovery agencies based upon developing, implementing and adhering to a set of strict industry-specific professional practices and policies.
Less than 2% of ACA International members hold this certification
This strict accreditation insures that you as HCI clients, receive the very best service.
"Clients come to us when good isn't good enough. They demand the best. We love it and wouldn't have it any other way."
— Christian Lehr, VP/COO