We're special and we know it. Healthcare receivables and recovery is a unique niche.
Not many can perform on this stage and take a bow. We get ovations, know our stuff, been leading this industry for 20 years. Clients come to us when good isn't good enough. They demand the best.
We love it; wouldn't have it any other way.
Our CEO, Paul Peach lived on the other side.
As CFO and financial VP of major hospitals he reeled at the inadequacies in this industry. So we're the better mousetrap. We get intimate with our clients. Pay closer attention to their needs. Study their system and provide strong direction.
Give outstanding service. Actually take budgets and goals seriously.
Sound like an in-house department? You bet. But wait, there's more…services; lots of them. Everything your organization needs, and then some. And do we ever make a difference. "Wow!" We hear that from clients all the time. What else would you expect from a world-class, PPMS certified financial recovery team?
Established in 1992, HCI is one of the largest healthcare recovery agencies in the Southwest and is poised to become one of the largest in the country. HCI's unique perspective on the industry is under the direction of CEO, Paul Peach. Peach's extensive background includes positions as CFO at John C. Lincoln Hospital of Phoenix, VP of Finance for Lincoln Samaritan Hospital of Phoenix and similar positions at other healthcare facilities.
HCI attributes most of the success of its programs to its higher knowledge of the financial management of Healthcare organizations of all size, and by only employing exceptional team members. HCI's extensive employee training program, strategic planning, client consultation, goal setting, analysis, implementation and problem solving are all based on the HCI founding principles of integrity, compassion and results.
PPMS is a management system for recovery agencies based upon developing, implementing and adhering to a set of strict industry-specific professional practices and policies.
PPMS certiﬁcation, much like a SAS-70 audit, requires independent CPA attestation that an agency has in place written policies, procedures, and work processes that ensure regulatory compliance and adherence to industry best practices. The agency must also demonstrate that it has procedures in place to identify and remediate any variance from these. PPMS certiﬁed agencies are subject to annual surveillance and must re-certify every ﬁve years.
An agency that has voluntarily undergone the PPMS application and certiﬁcation process is, quite simply, a better business partner than one which has not. This rigorous process results in:
This strict accreditation insures that you as HCI clients, receive the very best service.
"Clients come to us when good isn't good enough. They demand the best. We love it and wouldn't have it any other way."
— Christian Lehr, VP/COO