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Healthcare Collections-I, L.L.C. COO Christian Lehr named to Osborn School District Education Foundation Board of Directors

FOR IMMEDIATE RELEASE: Healthcare Collections-I, L.L.C. COO Christian Lehr named to Osborn School District Education Foundation Board of Directors Phoenix, AZ – March 29, 2017 – Christian Lehr, Chief Operating Officer of Healthcare Collections-I, L.L.C. (HCI) was named to t...
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HCI Goes Red For Women

In honor of the American Heart Association’s “Go Red for Women” campaign, HCI employees wore red in February to show their support and commitment to ending heart disease in women. HCI supports the American Heart Association’s national movement to create healthier communit...
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HCI COO Christian Lehr Discusses the TCPA’s Impact on Clients in October’s issue of Collector Magazine.

In the article - titled “Head of the Class: Are your clients in the dark about how rules and regulations governing the collection industry affect them?” - collection agency executives discussed the various methods used to disseminate information quickly to their clients in an...
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HCI COO Christian Lehr to Present at AZ HFMA Fall Conference on September 11, 2016

HCI COO Christian Lehr will present "Who's Winning: How To Evaluate Multiple Collection Agencies" at this year's AZ HFMA Fall Conference in Tucson. Join Christian on Sunday, September 11, 2016 at 10:45 AM for this insightful session on selecting the right collection agency for y...
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HCI Sponsored Award-Winning Foursome at 2016 Northern Arizona Healthcare Foundation Fundraiser

HCI was proud to sponsor the "Best Dressed" foursome at the 2016 Chicks With Sticks Ladies Open, presented by the Northern Arizona Healthcare Foundation. Left to Right: Russ Holtman, HCI Sales Manager; Leslie O'Hara; Amy Gibson; Jessica Teach; Marina Teach; Christian Lehr, HCI...
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HCI COO Christian Lehr Discusses Compliance Management Systems in FREE WEBINAR on July 26, 2016

On July 26, 2016, HCI COO Christian Lehr will take part in a panel discussion from 10:00 AM - 11:00 AM MST, presented by AccountsRecovery.net, titled "Buying a Compliance Management System Is Not Enough: How to Upgrade & Maintain a CMS For Maximum Effectiveness." For more infor...
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Join HCI at the HFMA National Institute (ANI) in Las Vegas - June 26 - 29

HCI will be attending HFMA's National Institute (ANI) in Las Vegas June 26-29. Event details can be found here....
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HCI was a proud sponsor of the Masquerade for Dyslexia Fundraiser

HCI was proud to sponsor the Masquerade for Dyslexia Fundraiser, presented by the Arizona Branch of the International Dyslexia Association & Phoenix West Rotary Club Charitable Activities. The event took place on April 30, 2016 at the Phoenix Country Club. For more informat...
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HCI is a proud sponsor of the Chicks With Sticks Ladies Open, presented by the Northern Arizona Healthcare Foundation

HCI is  proud to sponsor the 7th Annual Chicks With Sticks Ladies Open, presented by the Northern Arizona Healthcare Foundation. This event will take place on June 20, 2016 at the prestigous Pine Canyon Golf Club in Flagstaff, Arizona, and aims to raise money to support educati...
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HCI COO Christian Lehr Discusses Technology Regulations in the Collections Industry

HCI COO Christian Lehr recently lent his expertise to an article posted on AccountsRecovery.net that examines the technological implications of the July 2015 FCC ruling regarding the Telephone Consumer Protection Act (TCPA). Lehr, along with other agency executitves, discussed ...
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HCI Fast Facts

  • In business since 1992
  • Only serve healthcare providers
  • Meet HIPAA and PCI DSS compliance standards
  • All employees are trained and certified on their knowledge of the FDCPA, FCRA, TCPA, HIPAA and the emerging CFPB rules
  • Secure client portal
  • Secure patient portal
  • Long-term client relationships
  • Low employee turnover

one of only 70 PPMS Certified collection agencies

PPMS Certified

PPMS is a management system for recovery agencies based upon developing, implementing and adhering to a set of strict industry-specific professional practices and policies.

PPMS certification, much like a SAS-70 audit, requires independent CPA attestation that an agency has in place written policies, procedures, and work processes that ensure regulatory compliance and adherence to industry best practices. The agency must also demonstrate that it has procedures in place to identify and remediate any variance from these. PPMS certified agencies are subject to annual surveillance and must re-certify every five years.

An agency that has voluntarily undergone the PPMS application and certification process is, quite simply, a better business partner than one which has not. This rigorous process results in:


  • Greater productivity/better recoveries
  • Increased efficiency for better customer service
  • Improved data security and physical security
  • Improved solutions to compliance issues
  • Enhanced disaster recovery
  • More effectively trained staff
  • Continuous measurement of client satisfaction
  • Faster resolution of client services issues
  • Company-wide commitment to quality assurance
  • Documented procedures for consistent performance

This strict accreditation insures that you as HCI clients, receive the very best service.

"Clients come to us when good isn't good enough. They demand the best. We love it and wouldn't have it any other way."
— Christian Lehr, VP/COO

 
HCI is a proud member of the following associations:
HCI Associations Recovery and Medical Associations Recovery and Medical Associations