Ideas are what will spur the change that is needed to finally find a long-term solution to the problems plaguing the healthcare industry. Thinking outside of the box and not being afraid to try new ideas are what ultimately will bring the change that is needed....
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Patient demographics plays a large role in your subsequent efforts to resolve a patient's balance....
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The value added by educating your patients on the billing process is larger than you think. And the danger of not educating your patients might be larger than you realize....
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There are a number of studies showing a troubling trend of people postponing medical treatment due to expected costs....
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A recent article argues that not only are non-profit hospitals failing to provide enough charity care, they're actively discouraging people from receiving it....
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Lawsuits against consumers are truly a last resort of any agency. Here's how consumers can help us help them and avoid a lawsuit....
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The U.S. District Court for the District of Minnesota agreed that collection agencies are not required to include written notice of a hospital facility's/creditor's financial assistance policy....
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WEBINAR: THE NEW DYNAMIC OF HEALTHCARE COLLECTIONS: WHEN LAWSUITS MIGHT NOT BE AN OPTION...
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Hospitals and healthcare providers that accept Medicare should be bracing to receive significantly less money from the federal government to cover bad debts...
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How the CFPB’s Proposed Debt Collection Rule Will Make It More Complicated to Collect on Medical Debt...
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PPMS is a management system for recovery agencies based upon developing, implementing and adhering to a set of strict industry-specific professional practices and policies.
PPMS certification, much like a SAS-70 audit, requires independent CPA attestation that an agency has in place written policies, procedures, and work processes that ensure regulatory compliance and adherence to industry best practices. The agency must also demonstrate that it has procedures in place to identify and remediate any variance from these. PPMS certified agencies are subject to annual surveillance and must re-certify every five years.
An agency that has voluntarily undergone the PPMS application and certification process is, quite simply, a better business partner than one which has not. This rigorous process results in:
This strict accreditation insures that you as HCI clients, receive the very best service.
"Clients come to us when good isn't good enough. They demand the best. We love it and wouldn't have it any other way."
— Christian Lehr, VP/COO
